Privacy Policy

Last updated: 18 November 2025

1. Introduction

Welcome to The Cornish Nook.  We take your privacy seriously and are committed to complying with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws. This policy explains how we collect, use, and protect your personal information when you visit our website and purchase our lovely home décor products.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: This includes your name, email address, billing and shipping addresses, and phone number when you place an order with us.

  • Payment Information: When you purchase from us, your payment details are processed securely by our third-party payment processors (such as PayPal or Stripe), and we do not store your payment card information.

  • Browsing Data: We collect data about your interactions with our website, such as your IP address, browser type, and pages visited, through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders, including sending you order confirmations and shipping updates.

  • Provide customer support and respond to your inquiries.

  • Improve our website and personalise your shopping experience.

  • Send you marketing communications if you have opted in to receive them (you can opt out at any time).

4. Legal Basis for Processing Your Information

Under the UK GDPR, we process your personal data based on one or more of the following legal bases:

  • Performance of a Contract: We need your data to fulfil the contract of sale when you buy something from us.

  • Legal Obligation: In some cases, we are legally required to keep certain records for tax or accounting purposes.

  • Consent: Where you've given us clear consent to process your data for a specific purpose (like marketing emails).

  • Legitimate Interests: We may use your data for our legitimate interests, such as improving our services, provided these interests are not overridden by your rights.

5. How We Share Your Information

We do not sell your personal data. We may share your information with trusted third parties who help us operate our business, such as delivery services, payment processors, and IT service providers. We ensure that these parties respect your data and comply with the law.

6. Your Data Protection Rights

Under the UK GDPR, you have rights including:

  • The right to access the personal data we hold about you.

  • The right to request correction of inaccurate data.

  • The right to request the deletion of your data (in certain circumstances).

  • The right to object to or restrict processing of your data.

  • The right to data portability.

7. Data Security and Retention

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. We will retain your data only for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements.

8. Changes to This Privacy Policy (continued)

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date at the top. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: cornishnook@gmail.com
Phone: 07305188952

10. Complaints

If you believe that we have not addressed your concerns adequately, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.